Kano Electricity Distribution Company (KEDCO) has emerged as the Best Customer-Centric Electricity Distribution Company in Africa at the prestigious Africa Brand Awards 2025 held in Lagos.
The continental recognition underscores the company’s transformation and remarkable achievements, powered by the visionary leadership of its Managing Director/Chief Executive Officer, Dr. Abubakar Shuaibu Jimeta.
The award was proudly received on behalf of the company by Sani Bala, Head Corporate Communications, who dedicated the honour to the customers, staff, and stakeholders of KEDCO.
In his remarks, Bala Sani noted that: “This recognition is the direct outcome of the exceptional leadership of our MD/CEO, Dr. Abubakar Shuaibu Jimeta, whose customer-first vision has repositioned KEDCO as the most reliable and people-focused DISCO in Africa. This is a victory for our customers, staff, and partners who continue to believe in our mission.”
Since assuming office, Dr. Jimeta has redefined KEDCO’s trajectory, placing customer satisfaction, operational efficiency, and innovation at the heart of its strategy.
His reforms have strengthened the electricity distribution network and positioned KEDCO as the benchmark for customer-centric service delivery across Nigeria.
Under his leadership, KEDCO has rolled out groundbreaking initiatives, including: User-friendly digital platforms for payments and complaints resolution.
Strategic infrastructure investments to reduce downtime and expand capacity.
Customer engagement forums to listen, learn, and respond effectively to communities.
These efforts reflect Dr. Jimeta’s unwavering commitment to innovation, accountability, and service excellence, which have distinguished KEDCO among its peers on the continent.
The Africa Brand Awards, celebrated for recognizing impact, innovation, and customer focus, honoured KEDCO for its outstanding customer-first approach.
Speaking further, Bala emphasized: “We dedicate this award to our customers, who remain at the centre of everything we do. Their trust motivates us daily to push harder and deliver even greater value as we power progress and development.”
With this achievement, KEDCO has been firmly established as a continental leader in customer-centric electricity distribution — a testament to Dr. Abubakar Shuaibu Jimeta’s exceptional leadership and the company’s renewed commitment to Powering Progress, Driving Excellence, and Putting People First.
